Delivery time is related to dimension of the order. For retail sales, that usually ask for quantities of a tens of a few hundreds of square meters, materials are available from the stock. For projects, that depends on the size of the order, as not all material might be available in stock. Nexion has a flexible factory, that allows to mix large and small batches in the same production schedule. Moreover, production planning and scheduling is carried out on different time horizons (quarterly, monthly, weekly), allowing the company to adjust to last minute, urgent project requirements. From the customer’s standpoint there is the benefit of a customized service, with no complexity given that all the interactions between Nexion and clients are managed by a single point of contact – Nexion’s Customer Service Department – that is in Ahmedabad for Indian customers and in Fiorano (Italy) for international clients.